Keeplooped for gyms
Never Miss a Gym Lead Again
Trial leads come in from your website, phone, texts and ad forms at all hours, and the gym that answers first usually gets the sign-up. Keeplooped answers instantly, follows up automatically, and keeps every lead and member in one place.
Where gyms lose people
Trial leads go cold fast
Someone fills out a form for a free trial or class pass late at night or while your staff is running a class, and if nobody replies within a few minutes they book at the gym down the street instead.
Tours and trial classes get no-shows
A prospect books an intro session and then skips it with no reminder to confirm, and front desk staff only notice when the slot sits empty.
New members quietly cancel
Members stop showing up or let a renewal lapse before anyone follows up, and with one or two staff covering the floor there is no time to call every lapsed member.
How Keeplooped helps
Instant text-back on every lead
Keeplooped's AI Employee answers new leads from your website form, phone calls, texts, and Facebook or Google lead ads within seconds, any time of day. It can also book a trial class or tour straight into your calendar without a staff member picking up the phone.
One inbox for every lead source
Texts, emails, calls and new leads from all your lead sources land in a single shared inbox. Front desk staff and trainers can see the full conversation with a prospect or member without checking separate apps.
Automatic follow-up for leads and renewals
Workflows send scheduled texts and emails to trial leads who haven't booked yet and to members coming up on renewal. Staff don't have to remember to chase every lead or lapsed membership by hand.
Booking page with deposits and a pipeline view
Prospects can book a trial class or tour themselves on your public booking page, and a deposit can be added to cut down on no-shows. The pipeline tracks each lead from new inquiry to booked trial to paying member.
Tools to keep members coming back
Loyalty points reward visits, reviews and referrals, and referral links let current members bring in friends. Keeplooped also asks happy members for Google reviews, helps reply to them, gives you a dialer to call through lapsed member lists, and reports on leads, new members and visits across one or multiple locations.
Questions
Can it text leads that come from Facebook or Google ads, not just our website form?
Yes. Leads from your website form, phone calls, texts, Facebook and Instagram lead ads, and Google Ads lead forms all come into the same inbox and get an instant text reply.
Will this work across our multiple gym locations?
Yes. Keeplooped supports one location or several, with a head office view so you can see leads, bookings and reports across all of them.
How does it handle texting consent and quiet hours?
Texting consent and quiet hours are built in, so leads and members are only texted when it's allowed and at appropriate times.
Can a prospect book a trial class without calling the front desk?
Yes. Your public booking page lets them pick a time for a trial class or tour themselves, and you can require a deposit to reduce no-shows.
Does this replace our front desk staff?
No. It answers leads the moment they come in and follows up automatically, so your front desk staff can focus on members on the floor instead of chasing every form or call.
Stop losing clients to silence.
Add your services, hours and offers and start answering every lead today.
Sign up today